Technical Solutions
Our team educates potential customers about Datadog and ensures that existing customers are happy and successful, helping to drive Datadog's global growth. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support.
Join our Technical Solutions Talent CommunityFind Your Team
- Partner Solutions Architects
- Sales Engineering
- Services Architects
- Support Engineering
- Technical Account Management & Technical Enablement Management
- Technical Enablement
- Technical Solutions Operations
We are trusted technical advisors for Datadog's Partner Network. From conducting technical demonstrations and workshops to providing new product overviews and helping partners respond to customer requests, we support any technical activity with our partners.
Our team provides technical expertise to prospective customers through sales presentations, product demonstrations, and supporting technical evaluations. We partner with sellers to qualify and close opportunities with prospective customers, and we help to drive product development based on input from users.
We work with Datadog customers to fully implement the appropriate Datadog solutions. Through frequent collaboration with other Datadog customer success, engineering, product management, and technical services teams, we drive quality adoption.
As Datadog’s in-house product experts, we provide quality support and care to our customers. Our team ensures a positive customer experience through triaging customer inquiries and requests, troubleshooting issues, and directly presenting solutions.
Our team is a dedicated technical resource for our largest customers. As trusted advisors in how IT operations translate to business value for our customers, we provide them with strategic guidance and training to get the most value from our product offerings.
We help to grow, empower, and support Datadog's Technical Solutions teams. By developing and delivering scalable training content, curriculum, and programs that simplify the complex, we enable our people to be successful in their jobs.
We are a team of multipliers focused on helping our Technical Solutions (TS) organization scale through unified program management, long-term planning via operational key results (OKRs), consistent execution via operational excellence, optimizing efficiencies (people, process, technology), and driving innovation across TS to continue delivering exceptional customer experience.
Yadi N.
Technical Post Sales, Sydney
Datadog has built a strong culture of promoting innovation and faster product feature rollouts to help customers meet the growing monitoring and security needs. Being part of Technical Solutions helps me play a key role in positively impacting the customer journey by guiding customers into adopting the cloud age monitoring strategy and developing creative solutions to address the customer's complex monitoring demands.
Judit S.
Technical Enablement, Sydney
What I like about working at Datadog is the people. We have an eclectic collection of people on the team but one thing is the same: they want to learn and they are always there to help you and share their knowledge. They inspire me a lot. My Team Leads are always pushing me to do more, achieve more, aim higher, and provide practical advice with plans and steps on how to get to the next milestone. Everyday has something new to learn and I love that daily challenge. I love that I can explore, experiment, learn and grow.
Mouhamad K.
Sales Engineering, Paris
What excites me everyday is being able to use my technical background to solve real-world problems for developers, site reliability engineers, and security engineers. My role here is to carefully listen to prospects, identify their pain points and come up with creative solutions to make their life easier. Super satisfying!
Shona L. (she/her)
Support Engineering, Dublin
The broad product that Datadog offers enables a huge amount of space for learning about both core technologies and the up and coming innovations within the technical and business sphere. Due to this, there are a number of opportunities for personal and professional growth which can translate to many other career paths in the future. The team behind Technical Solutions is second to none when it comes to supporting colleagues and enabling each other to understand, learn and grow within the team! The team and camaraderie is what makes me look forward to each day.
Sean S. (they/them)
Sales Engineering, Remote
As someone who has a nontraditional background, I feel at home with Datadog. I have a supportive, well-rounded team that challenges me to learn and grow everyday. I have the freedom to think outside of the box, be myself, and use that as a tool to progress our team forward.
Daniel B.
Services Architect, Remote - Georgia
Datadog values their employees very highly and it shows. There have been nothing but open doors and possibilities since I've started and the possibilities for growth are endless. I feel more challenged, and more valued here than anywhere else I've worked.
Yadi N.
Technical Post Sales, Sydney
Datadog has built a strong culture of promoting innovation and faster product feature rollouts to help customers meet the growing monitoring and security needs. Being part of Technical Solutions helps me play a key role in positively impacting the customer journey by guiding customers into adopting the cloud age monitoring strategy and developing creative solutions to address the customer's complex monitoring demands.
Judit S.
Technical Enablement, Sydney
What I like about working at Datadog is the people. We have an eclectic collection of people on the team but one thing is the same: they want to learn and they are always there to help you and share their knowledge. They inspire me a lot. My Team Leads are always pushing me to do more, achieve more, aim higher, and provide practical advice with plans and steps on how to get to the next milestone. Everyday has something new to learn and I love that daily challenge. I love that I can explore, experiment, learn and grow.
Mouhamad K.
Sales Engineering, Paris
What excites me everyday is being able to use my technical background to solve real-world problems for developers, site reliability engineers, and security engineers. My role here is to carefully listen to prospects, identify their pain points and come up with creative solutions to make their life easier. Super satisfying!
Shona L. (she/her)
Support Engineering, Dublin
The broad product that Datadog offers enables a huge amount of space for learning about both core technologies and the up and coming innovations within the technical and business sphere. Due to this, there are a number of opportunities for personal and professional growth which can translate to many other career paths in the future. The team behind Technical Solutions is second to none when it comes to supporting colleagues and enabling each other to understand, learn and grow within the team! The team and camaraderie is what makes me look forward to each day.
Sean S. (they/them)
Sales Engineering, Remote
As someone who has a nontraditional background, I feel at home with Datadog. I have a supportive, well-rounded team that challenges me to learn and grow everyday. I have the freedom to think outside of the box, be myself, and use that as a tool to progress our team forward.
Daniel B.
Services Architect, Remote - Georgia
Datadog values their employees very highly and it shows. There have been nothing but open doors and possibilities since I've started and the possibilities for growth are endless. I feel more challenged, and more valued here than anywhere else I've worked.
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