Senior Marketing Operations Manager
New York, New York, USA
Datadog is seeking an experienced Marketing Operations Manager to help provide essential operational support to our global field marketing organization. This role will report to the Director of Technical Marketing Operations. In this role, you will be responsible for a wide range of activities including landing page and form management, reporting and analytics, budget management, and other key functions. You will work closely with the field marketing teams to ensure all field motions are effective, consistent, and on budget.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Be the go-to person for all things analytics and reporting for the global field marketing organization. Proactively surface insights to improve and optimize first party event performance.
- Exhibit curiosity about our data. While direct requests may often involve answering who, what and where questions about our marketing performance, we want you to adopt a problem-solving mentality that seeks to answer why.
- Further support the field marketing team by helping key cross functional data-sets.
- Create and manage landing pages from templates for first party events and partner with campaign operations to ensure consistent, standardized implementation of forms.
- Gain an in-depth understanding of our Marketing Operations processes and MarTech stack to serve as a point of contact for the field marketing team seeking to understand the reporting backend while also contributing to improvements at every stage.
- Revamp old and create new processes and ways of working for our field marketers, both globally and regionally. Drive adoption and compliance of new processes and standards within the field marketing team.
- Ensure that the field marketing team comply with all standards, templates and processes established by Marketing Operations including lead routing and segmentation.
- Collaborate and own relationships with not only the field team but also campaign ops and analytics teams within the org.
Who You Are:
- Bachelor’s Degree in Marketing, Business, Statistics, or a related field (Master’s degree a plus)
- 5-7 years of experience in marketing operations, marketing analytics or a similar role with a proven track record of delivering actionable insights and reporting
- Strong proficiency in data analysis tools and software. Salesforce and Marketo experience highly desired.
- Strong project management and organizational skills with the ability to manage multiple projects simultaneously
- Excellent written and verbal communication skills with the ability to convey complex data insights clearly and effectively to both technical and non-technical audiences
- The ideal candidate for this role will be self-driven. They will be able to discover and scope out requirements to ideate and create processes and workflows that drive standardization across our field marketing campaigns.
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- Friendly and inclusive workplace culture
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Your Privacy:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.
Requisition ID: R10908