Enablement Curriculum Manager, Technical Solutions

New York, New York, USA


Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term. 

As a function of Datadog’s Go-to-Market (GTM) Enablement department, the Technical Solutions (TS) Enablement team assists with knowledge sharing, continuing education, training materials, and maintaining internal processes for our in-house product experts. Our GTM Enablement org works with a best-of-breed product that solves real problems for our customers. We assist with sharing technical and product expertise with the Technical Solutions team through demos, e-learning, live trainings, documentation, and ongoing support.

Datadog is looking for a strategically focused curriculum expert to build, deploy, and monitor our technical solutions programs. In this role, you will partner with key stakeholders across the company to build an end-to-end enablement curriculum and create best-in-class onboarding and everboarding programs tailored to our technical solutions teams.At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:

  • Design, build and implement TS learner journeys for individual contributors and leadership – including onboarding, everboarding, on-demand resources, and manager development – that are tailored by region and industry 
  • Own stakeholder relationships and collaborate cross-functionally with key business partners globally within technical solutions to define requirements, KPIs, and delivery timelines
  • Drive the design and implementation of major cross-functional programs and initiatives in partnership with stakeholders and the Enablement team   
  • Build and manage ongoing training and certification programs. Establish the cadence/need for recertification
  • Strategize, develop, and deliver effective enablement for high-impact playbooks in collaboration with technical solutions leadership, product, and other stakeholders 
  • Design virtual, in-person, on-demand, and ad hoc learning experiences and resources to support a dynamic and blended approach
  • Work with Growth Strategy teams to gather data and insights to identify key learning opportunities and gaps
  • Design, track, measure, and innovate efficiency and efficacy of training, tools and processes for enablement programs. Drive recommendations for ongoing improvements across stakeholders.

Who You Are:

  • 3+ years in technical enablement, learning and development, leadership, or education (bonus points for a combination!)
  • Experience with stakeholder management
  • Ability to solve both technical and non-technical problems independently and deliver solutions to others
  • Project management experience delivering quality product on short timeframes
  • High ownership: you won’t be satisfied until every GTM function achieves their potential
  • Experience developing dynamic and engaging trainings for various audiences
  • Outstanding verbal and written communicator: you make the complex simple
  • Team oriented and empathetic: you can work with analysts, engineers, reps, whomever!

Bonus Points:

  • Experience at a high growth Software-as-a-Service or technology company
  • Experience in a Technical Solutions role or with Technical Solutions Enablement 
  • Leadership or leadership curriculum design experience
  • Knowledge of DevOps or cloud technologies
  • Experience enabling technical people/engineers particularly with a structured methodology
  • Experience building scalable programs at our scale or greater

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

  • High income earning opportunities based on individual performance

  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)

  • Continuous professional development, product training, and career pathing

  • Intradepartmental mentor and buddy program for in-house networking

  • An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)

  • Access to Inclusion Talks, our Internal panel discussions

  • Free, global Spring Health benefits for employees and dependents age 6+

  • Competitive global benefits

  • Giving programs

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-NG2

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:
$95,000$140,000 USD

About Datadog: 

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.


Equal Opportunity at Datadog:

Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.