IT Operations - Senior SaaS Administrator

Denver, Colorado, USA


The Team:

The IT Operations - SaaS team is responsible for the SaaS landscape that Datadog employees around the world use on a daily basis to successfully do their jobs. This means managing Identity and Access Management, Single Sign-On (SSO), and collaboration services like Google Workspace, Slack and Zoom.

The Opportunity:

As a SaaS Administrator for the IT Operations - SaaS team, you will maintain and improve SaaS services at Datadog such as Google Workspace, Slack, Zoom and hundreds of SSO integrated apps.  

You Will:

  • Integrate apps with SSO using SAML, SCIM and other provisioning technologies
  • Ensure data integrity between SaaS tools
  • Test and implement new services and keep up to date with features offered in existing services
  • Merge and onboard SaaS services during M&A transactions 
  • Collaborate on various initiatives with Compliance and Security
  • Collaborate with our Engineering and Business Systems teams to automate SaaS related tasks
  • Serve as a point of escalation for the IT Support team on SaaS-related issues
  • Create and maintain team and user facing policies and procedures

You Are:

  • Experienced configuring SSO via SAML or OAuth
  • Experienced with SCIM, JIT and other provisioning technologies 
  • Experienced in administering Google Workspace and other common SaaS applications such as Slack and Zoom
  • Able to create policies and guidelines for best practices within SaaS apps 
  • Familiar with regulated environments including SOC II, SOX and FedRAMP 
  • Security minded with a focus on honest.security principles and access controls (RBAC, POLP)
  • Able to communicate and work with SaaS vendors to ensure successful changes and deployments
  • Excellent verbal and written communications skills
  • Fascinated by the way things work and love to learn
  • Interested in working in a fast, high growth environment

Bonus Points

  • You have managed infrastructure in cloud environments (AWS/GCP)
  • You are familiar with ISO, ITAR and other standards and frameworks
  • You have experience working with multiple different Identity Providers (IDPs)
  • You can write basic scripts to automate tasks

Why You Should Apply: 

  • Generous and competitive global and US benefits
  • New hire stock equity (RSUs) and employee stock purchase plan
  • Continuous career development and pathing opportunities 
  • Product training to develop an in-depth understanding of our product and space
  • Best in breed onboarding
  • Internal mentor and buddy program cross-departmentally
  • Friendly and inclusive workplace culture

#LI-CH1

The reasonably estimated salary for this role at Datadog ranges from $98,000 - $125,000, plus a competitive equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

About Datadog: 

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn and Datadog Learning Center.


Equal Opportunity at Datadog:

Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.